Do you need help with your Fitbit device? Usually, Fitbit devices are good at work, but they sometimes start problems with syncing or poor response. Learn how to reset Fitbit and fix your device.
Every model comes up with a few different changes in general resetting steps. Fitbit devices’ most common problems aren’t there anymore with the help of restarting option, but a few issues need attention. To learn how to reset the Fitbit various models and follow the steps. It will take a little of your time.
This article will provide helpful information on the general resetting of Fitbit, its models, and the possible issues a customer can face. Choose your model of Fitbit and reset it.
Key Takeaways:
- Every model of Fitbit has slight changes in the resetting process; it’s better to consult the manual of the particular device.
- Before resetting, charge your Fitbit device and fully charge it
- The resetting process either works with a touch screen or a button.
- Hold the button for 10 to 15 sec; the screen will turn off and touch the shutdown or turn off option.
- After a few seconds, please turn it on. Resetting will remove all the personal data, so have your backup before resetting.
How to Reset Fitbit Device?
Following is the step-by-step guidance on resetting the Fitbit device, but before that, let’s look at the issues that usually arise and need attention to reset your system.
Issues Related to Fitbit Device:
So following are the issues that usually occur with Fitbit devices. Addressing them will let you figure out your issue related to your Fitbit device.
- After charging, the device won’t-doesn’t turn on
- The Fitbit application stuck in between
- Fitbit and phone aren’t connecting via Bluetooth
- Poor performance
- Poor response of the device.
- The Bluetooth connection is not working.
- Tracing activity stops like steps count etc.
- Incomplete sync.
When to Reset the Fitbit Device?
Resetting Fitbit Device
When your Fitbit continues to perform poorly, refuses to sync data, or is not recognized by your phone, computer, etc., even after a restart, we recommend you reset your Fitbit just like you rest your Samsung phone. Based on the type of your Fitbit device, follow the following steps:
Step 1: Fitbit Device With A Button
Hold and press the button for 15 seconds; the screen will turn off. After a few seconds of releasing the button, press it to turn it on.
Step 2: Fitbit Device With A Touchscreen
Find the setting option by swiping on the home screen. Go to settings, find ABOUT or About Device. Shut down the device by tapping on it. Confirm the action. Please turn it on. The Fitbit device will restart, and to the factory setting, it should reset.
Resetting Fitbit of Various Models:
Now read closely, and you can select your model of Fitbit to reset it. Following are the multiple resets of different models.
Step 1: Resetting of Fitbit Sense Series, Versa Series, Ionic, Or Charge ¾
Click on the Setting application. Select ABOUT or Device information. Either choose the factory reset or click precise user data. Complete the process with YES. For the charge series, go to check marks and tap on it by swiping up. You complete the reset process once the device vibrates and you can see the Fitbit logo on your screen.
Step 2: Resetting Fitbit Luxe, Inspire 3, And Charge 5
Choose the settings apps. Select the clear user data or device info. Hold the screen for 3 seconds. When 3 seconds are over, the Fitbit logo appears on the screen. In the case of charge five or luxe, the vibration of your device means your process is complete. In case of no vibration, repeat the process
Step 3: Resetting of Fitbit Inspire/HR/2 Or Ace 2/3
For Ace 2 and 3, the device should connect to the charging cable. Click on the setting app. Tap clear user data. When asked, keep pressing the screen for 3 secs and then release it as quickly as possible.
Step 4: Resetting of Fitbit Charge or Charge 2
Connect a Fitbit charger with a USB, and its charger. First, press the side button for 2 seconds, then disconnect the charging cable from USB. Meanwhile, press the side button for more than 9 seconds.
Now let the side button release, wait for a second, and press and hold it again. ALT will flash on the screen; now, release the button and wait for a second, then press and hold the side button when the charge vibrates.
The error will flash on the screen again, release the button, wait for a second, and press and hold it again. Now wait until the screen shows erase and then let the button go. Now again, reconnect the cable to the USB and read the charge as the current time to be 0:00; if it doesn’t appear that way again, repeat the steps.
Step 5: Resetting of Fitbit Blaze or Alta
Visit the Fitbit account user dashboard using the website or Fitbit mobile app. In your app, click on the account or the menu at the top of the screen. In the user dashboard, go for the setting icon and click on it. From the list of devices, choose Fitbit Blaze or Alta. Remove the targeted device. Swipe up if this option doesn’t appear.
Either unpaired or forget this device in your Bluetooth settings when it is removed from your account. For the Blaze, once you see the Fitbit logo on-screen. Keep holding and pressing the left side back and bottom right buttons. For Alta, go for restart instructions.
Crazy Facts:
- You can save data, back up your personal information before resetting, and sync with the mobile application.
- Your device doesn’t get deleted from the Fitbit account. You can reconnect your device to the account using the Fitbit app or website.
- Firmware updates won’t get erased from the Fitbit device after factory resetting.
- Resetting doesn’t solve every issue; it’s better to take the device to the Fitbit support center if you are still facing it.
- The troubleshooting method during resetting helps to solve the software issues.
Conclusion:
In sum, choose the steps for resetting the Fitbit methods of various devices. Now you can quickly identify your issue, and the solution related to it is also there. But before learning how to reset the Fitbit, also see the restarting steps of your Fitbit device. And in any serious and repeated issue, contact the support center of Fitbit.